Welcome to gartenloungeup.com, your trusted online store for stylish beach bags and accessories throughout Switzerland. We are dedicated to providing safe, efficient, and transparent shipping services fully in line with Swiss consumer protection laws. Please read this Shipping & Delivery Policy carefully before placing your order.
We deliver to all cantons and regions within Switzerland. At this time, international shipping is not available.
Orders are usually processed within 1–2 business days after payment confirmation. Orders placed on weekends or on Swiss public holidays will be processed on the next working day.
In case of delays, you will be notified promptly by email.
We partner with reputable Swiss courier services to guarantee safe and timely delivery of your beach bags and accessories. Available shipping options include:
Delivery times may vary depending on seasonal demand, weather conditions, or carrier-related factors beyond our control.
Shipping costs are calculated based on the size, weight, and delivery method selected. These costs will be shown clearly during checkout. Orders over CHF 100 qualify for free standard shipping within Switzerland.
Please ensure that your delivery address is complete and accurate. We cannot be held responsible for delays or losses resulting from incorrect or incomplete address details.
If a shipment is returned to us due to an incorrect address or failed delivery, you may be charged additional shipping fees to resend the order.
Once your order has been shipped, you will receive a confirmation email with tracking details to monitor the shipment at any time.
If delivery cannot be completed, the carrier may leave a notification with options to reschedule or arrange pickup. If the shipment is returned to us after multiple failed delivery attempts, you will be responsible for any re-shipping costs.
If your order arrives damaged or is lost in transit, please contact us within 48 hours at info@gartenloungeup.com or call +41 21 313 98 57. We will promptly investigate and arrange a replacement or refund where appropriate.
This Shipping & Delivery Policy is governed by the Swiss Code of Obligations (OR) and the Federal Act on Unfair Competition (UWG). Nothing in this policy affects your statutory consumer rights under Swiss law.
If you have any questions regarding shipping or delivery, please contact our customer support team:
Thank you for choosing gartenloungeup.com for your beach bags and accessories. We are committed to providing you with a reliable and enjoyable shopping experience.